Return Policy

Pearl in Oyster will provide an easy refund and exchange policy to satisfy its clients to the best.

All items must be returned in perfect condition in original packaging.Shipping and handling charges will not be returned, reimbursed or refunded for returns or exchanges. All future shipping charges for returns or exchanges will be the responsibility of the purchaser.

We reserve the right to refuse service to anyone, in our opinion, that is doing excessive returns or exchanges. Any client doing excessive returns or exchanges will be taken off our client list and will no longer be able to purchase from Pearl in Oyster. For more information please contact us via email



Please contact us via email with your item order number.

Full refunds will be issued for items received at our facility Souk Madinat Jumeirah within 5 days of the delivery date less all shipping and handling charges, provided that the item(s) have not been worn, damaged, soiled, washed, or altered. Refunds are not granted if the item is damaged in the possession of the customer.

Returns received after 5 days of the delivery date are eligible for exchange only, less all shipping and handling charges. Any return received in our Shop in Souk Madinat Jumeirah after 14 days of the delivery date will be refused and no refund or exchange will be permitted.



All international sales are FINAL. No returns, exchanges or exceptions will be permitted.


Terms & Conditions

Pearl in Oyster - Mediators General Trading Co. (L.L.C) is not a manufacturer. All item descriptions and images are accurate to the best of our knowledge and ability and are in no way warranted as complete. Pearl in Oyster - Mediators General Trading Co. (L.L.C) is not liable for any duties, taxes, customs charges or other fees incurred with international shipping. It is the client’s responsibility to investigate and understand these associated charges as well as their own countries legalities prior to purchase.
If an item is refused delivery by the client on international orders for any reason, no refund will be provided and additional charges will apply.